National Occupational Competency Testing Institute (NOCTI) Business Practice Exam

What is the best way to motivate workers to do a good job?

1. Job security

2. Providing positive feedback to reinforce what they do correctly

3. Incentive bonuses

4. Formal training programs

The correct answer is: Providing positive feedback to reinforce what they do correctly

Providing positive feedback to reinforce what workers do correctly is an effective way to motivate employees because it fosters a supportive work environment where individuals feel valued and recognized for their contributions. Positive reinforcement not only enhances job satisfaction but also encourages employees to maintain or improve their performance, as they understand which behaviors and results are appreciated by their supervisors and peers. This approach builds a culture of trust and open communication, allowing employees to feel more engaged and committed to their work. While job security, incentive bonuses, and formal training programs can all contribute to employee motivation in different contexts, positive feedback consistently serves as a powerful motivator because it directly acknowledges the individual's efforts, which can lead to increased morale and productivity over time.