National Occupational Competency Testing Institute (NOCTI) Business Practice Exam

Which of the following is considered an example of nonverbal communication?

1. Speaking loudly

2. Nodding

3. Writing a letter

4. Making a phone call

The correct answer is: Nodding

Nonverbal communication encompasses all forms of communication that do not involve spoken or written words. Nodding is a clear example of nonverbal communication as it conveys acknowledgment or agreement without using any verbal language. It relies on body language and gestures, which are essential components of nonverbal cues. In contrast, speaking loudly involves vocal communication and is an auditory form rather than a nonverbal one. Writing a letter is also a verbal form of communication, as it relies on written words to convey a message. Making a phone call, while it does involve vocal interaction, is primarily a verbal communication method since it relies on spoken language to share information. Thus, nodding stands out as the correct answer, illustrating how nonverbal cues effectively communicate feelings or responses.